Report from James M., September 2008
WORST slot gambling experience I have ever had. Went to Players Desk and got our cards. They gave us NO explanation about how their system worked. An hour later I am still trying to figure out which machine takes which kind of ticket or cash. Turns out they have 3 or 4 DIFFERENT tickets/machines.
They are not marked and the instructions I received when I asked a floor person were not clear or correct. After an hour of no play- just rejection by machines I quit and headed for the bar for a drink. Machine in the bar froze when I put in my money. 45 MINUTES later and having been ignored by the bar person after my initial drink I did get my money back. 4 people tried to fixed the machine BUT I had to wait just to get my $5.00 back. Kept asking but no one could authorize it so I sat and waited. Left the casino and will never go back.
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