Review Detail

Gun Lake Casino
Michigan 15371
Very Disappointing Experience with Gun Lake Personnel's Lack of Knowledge
(Updated: November 14, 2011)
Overall rating 
 
1.3
Total Experience 
 
1.0
RV Parking Area 
 
1.0
Casino 
 
2.0
I called the Gun Lake Casino and spoke to a Security Person a week before we were going there with our Motor Home and asked about overnight RV Parking. He said it was allowed and explained to me where we should park. While our RV was being serviced in Grand Rapids, we drove our Jeep to the Casino and verified with the Security Person at the door where we should park our Motor Home for staying overnight. She went outside with us and pointed to the area for RV Parking. Two days later, when we arrived with our Motor Home, we parked in the area where the two different Security Personal had told us to park for the night. Shortly after parking there a Security Person came to our door and told us we needed to park in a lot by a building across the street for overnight parking. After following him and pulling into the lot he stopped and said he was just informed by his boss that they do not allow any overnight RV Parking. After quite a discussion about the situation and being told we could not park overnight, we left. While on the way home, I called the Security Supervisor, who was quite rude. He said they have a policy for no overnight RV Parking and there was no changing his mind. Evidently this was never told to the Security Personal that deal with the public since we dealt with 3 who were not aware of this policy. This was a Thursday and the regular parking lot wasn't even 25% full. Needless to say, we do not plan to patronize the Gun Lake Casino again.
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